Pricing terms:
This prices just cover the cost of product and freight to your address, not cover the tax or tariff which charged by your local government.
Shipping terms:
This parcel less than 2KGS will be sent by registered mail parcel, generally it will cost 15-60days to arrive your address. Please kindly be patient if the parcel delayed and leave us messages, we will provide you our excellent support. If delay happens because of the unexpected reasons customs routine checking, strike etc., you have the responsibility to be patient and wait.
Please do provide exactly right address information, any wrong information may lead to parcel lost.
For orders with weight more than 2KGS, EMS, DHL, UPS, FedEx, TNT and some other courier are available. We have the right to change to another one because of lower cost.
If due to the buyer reason including "refuse to sign for the package" or "refuse to pay the tax" or "buyer country post reason" and so on, the buyer have to undertake all the lose. We are in charge of the responsibility keep the goods left china smoothly and in time.
Return and compensation terms:
If Item is defective and not working on arrival, please report the item to us within 7 days of receiving the defective product. We could refund you money or send you a new. Everything should be negotiated before do dispute on , I believe we will provide you satisfied solution based on mutual benefit.
Return of product is accepted provided:
(1) the item is found to be defective or item is not as described, and
(2) request for return is submitted in form of email to us within seven days from the date you received the item, and
(3) the item fails NOT due to accident, abuse or misuse, and
(4) the item has NOT been used or maintained in a manner not conforming to product manual instructions, and
A replacement will be sent or full refund, when the failed item is received. We are NOT responsible for any loss and damage during return shipment.
Please do contact us before Deal With Any Disputes or Leaving Any Negative Feedbacks. As a professional seller in Alibaba, we surely will do our best to solve all the problems effectively and properly.
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