FAQ :
1, Where your office located, can I visit to you?
Our company located in Yangjiang City, Guangdong Province , China. Welcome to visit us!
2, Do you accept OEM or ODM services?
OEM and ODM are accepted.
3, Can you do private label and customized logo and package?
Support private label and stick on each package. Cost is Free . Also support customize package with your own brand names and logo.
4, Do you have experience to ship products to Amazon?
We are familiar to ship different products directly to Amazon FBA Fulfillment Amazon, service more than 300 Amazon seller.
5, What is your terms of delivery?
We accept EXW, FOB, DDP, DDU, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
6, How much the transportation freight will be?
The freight depends on the weight & packing size and your area
7, How long is your delivery time?
Generally it is 5-10 days if the goods are in stock. or it is 15-30-45 days if the goods are not in stock, it is according to quantity.
8, How to order ?
Step 1- Tell us your requires, such as : which models, Quantities, color & other special note.
Step 2- We will make invoice for you to confirm first
Step 3- Checking the invoice and confirm for us, we will arrange the production ASAP when payment received.
Step 4- Take photos confirm & follow delivery info ,such tracking number
9, How can I get the free samples?
If you need free samples to test, please pay for the shipping cost .
10, What¡¯s the payment terms?
- Alibaba Trade Assurance, including Visa Credit Card, Master Card, TT Bank Transfer, e-checking and Pay-later;
- PayPal;Western Union, , etc.
11,This is my first time to import, how can I trust your company and ensure to get the goods if order from you.
We are a legal international of industry and foreign trade company authorized by China Foreign Trade & Economic Department. We have more than 10 year¡¯s international trade experiences. Alibaba is the third party to ensure the safety of your goods and your order.
12,Why should we choose your company ?
We have professional team in rich experience for over 10 years , and we do sourcing , buying , inspection and shipping for you and ensure you can receive the goods with high quality and competitive price . It will largely save your time and Money .
Any more questions, please contact us for further information. Thank you !