All items are Factory sealed and tested before shipping Orders are usually shipped out within 2 business days via China Post Airmail OR Hong kong Airmail shipping requires a physical address And a Valid Telephone No. , no PO Box address will be shipped. We will notify you when shipped via email to your registered email address. It usually take from ( 20-30 business days) to receive your shipment after it is shipped, Actual transit time varies, Mail transit time stated above is best estimated but not guaranteed. We don\`t responsible for lost or damaged items, Shipping & Handling is not negotiable Please provide a complete delivery address including full name and a valid Telephone No. ,We are not responsible for wrong or undeliverable address Sales Tax: We will not be responsible for any charges or any matters incurred with Customs, such as Import Duty, Value Added Tax, a Purchase Tax, Customs clearance Fees etc, Buyers can not request to cancel the auction or ask a refund or resend under this situations | Our customer service and customer satisfaction is utmost importance to us Exchanges are offered for items that are defective (exclusion physical damage )when received, although this is highly unlikely. Exchanging item, return shipping fees was paid by buyer, we will responsible for the resend shipping fee Pls contact us to ask a Return Merchandise Authorization (RMA) Number before return the defective merchandise Return merchandise must be return us within 14 days from the date of RMA issued Pls double check and use original packaging accompanied with packing slip when you return the merchandise We don\`t responsible for lost or damaged items,Shipping & Handling is not negotiable Should you have any further questions or queries, pls feel free to contact us by email |