1. Item will be shipped within 48 hours after full payment had received.
2. We ship worldwide with flat rate shipping by China Post Air mail. this international order may take longer to arrive, Normally the shipment to worldwide is used to take 8~35 workdays.
3.Tungfull sincerely remind, Due to variation of postal service in different areas ,some areas may take longer(20-60days),such as :Italy, Russian federation, Chile, Argentina, Brazil, Thailand , even though we ship items via airmail. we strongly suggest buyers who from these mentions country would better to choose 2 of insurance in case of getting lost.
4.We can also provide express post by DHL(5-8 days) or EMS(12-20 days). The cost is higher than standard postage, and you’d pay this extra freight cost. If you need, please contact Tungfull’s server.
5. If you come from remote areas, the shipping cost is high, and you’d have to pay more.
1. We are responsible for item damage before your receipt. Please contact us within 30 days of receipt, and take photo on the damaged item, we will make refund on the damaged item.
2. If you are unhappy with your purchase, please contact us within 30 days of receipt and let us know why.Tungfull will do our best to improve it.
3. As long as your item is still in brand new condition, we will be happy to refund your money, or you may ask for item exchange.
4. We will need to receive and inspect your return before a refund or exchange will be given. The return shipping fee will be paid by Buyer. We do not refund shipping charges.
5. On items that were purchased with free shipping, we will deduct our shipping costs from your refund amount.
6. To speed up the refund process, please include your auction item number or user ID with your returning goods to Tungfull company.
1. We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2. Payment must be made within 3 days of the order.
3. If you can\'t checkout immediately after auction close, please wait for a few minutes and retry. Payments must be completed within 3 days.
Warranty & Return:
All products have been checked and packaged in good condition before dispatch.
In case the item is defective, please inform us within 30 days of receipt, we will replace a new one. No Refunds are offered.
Buyers have to pay for the return cost and we will pay the cost for resend.
Your satisfaction is our first priority. We appreciate your positive feedback. Please email us before leaving negative and neutral feedback. We Tungfull fellows will try our best to solve the issue. Thank you very much!