We ship worldwide by China air mail through China Post . All items will be shipped within the times promised in list handling time upon receipt of cleared payment (except Saturday and Sunday). we are unable to take any responsibility for any custom delay or tax. Reason is because transit time is highly depended and provided by Postal Service (except weekends and holidays)
Delivery Time For reference:
Country | Business Days(not including holiday) | 5-9 | 10-15 | 16-20 | 21-25 | 26-35 | >35 |
United States | Rated(time arrived) | 5.1% | 50.1% | 33.6% | 7.5% | 3.7% | Contact us |
Europe | Rated(time arrived) | 8.6% | 61.2% | 19.1% | 7.0% | 4.1% | Contact us |
Australia | Rated(time arrived) | 4.7% | 52.6% | 30.2% | 9.6% | 2.9% | Contact us |
Canada | Rated(time arrived) | 6.7% | 50.6% | 30.4% | 8.5% | 3.8% | Contact us |
Russia | Rated(time arrived) | 1.5% | 10.3% | 29.7% | 41.2% | 18.8% | Contact us |
Asia | Rated(time arrived) | 10.5% | 30.6% | 43.8% | 12.1% | 4.0% | Contact us |
Other Country | Rated(time arrived) | 3.5% | 25.0% | 47.9% | 17.9% | 5.7% | Contact us |
Note:If you want the goods urgently, we can send it by EMS ,UPS,or DHL etc. But have to plus some freight .Do contact us first if you want EMS,UPS,DHL etc courier.
Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
Email:
We try our best to reply to your emails as soon as possible, however, due to time zone difference, we may not be able to reply your emails immediately.
Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email ensuring your mailbox has not reached full size.
Due to some ISP SPAM filter settings, you may not be able to receive our replies; if you have problems receiving our emails, you may need to use a different email account to contact us.
Problems:
Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Please email us before leaving any negative feedback or open any dispute on . We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
We strive for 100% customer satisfaction! Positive Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them! If you have any questions please contact us before bidding! Thanks
Return is accepted within 7 days after the buyer\`s receiving the item.
If this item is defective upon receipt, customer has up to 7 days from date of receipt for exchange of a new one or return for full refund.
If you are not completely satisfied with your purchase, you may return it to us for a prompt exchange or we will refund your payment.
You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from . OR, you may choose to have a replacement.
Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping costs incurred shipping products back.
Warranty: 7-days Return for Refund
4. Return shipping is to be paid by the Buyer.